FAQs
Subscription FAQs
Can I cancel my subscription?
You can cancel your subscription at any time by calling 0800 018 5177 available from Monday - Friday, 8 am - 7 pm and 8 am - 4 pm on weekends and bank holidays.
Will I be refunded?
You will be eligible for a full refund if you cancel your subscription within the first 14 days of signing up. If you cancel your subscription after 14 days, The Times will not refund you.
Does The Times have an app?
Yes, by signing up for a digital subscription at The Times, you’ll gain access to all of the app’s features. Read all the latest news, play hundreds of games including crosswords and sudokus and listen to The Times Radio.
Other FAQs
Is there a student discount?
Yes, The Times offers a 90% student discount for the digital subscription (equivalent to 50p per week). Simply sign in with UNiDAYS to access the offer.
How do I contact The Times?
You can call The Times customer service team at 0800 018 5177. Alternatively, you can email care@thetimes.com or use the live chat feature on their website.
Our The Times Money-Saving Tips
Other ways to save at The Times include subscribing to the various subscriptions.
Sign Up For The Basic Subscription. With a starting offer of £1 for 3 months, you can subscribe to the basic subscription which will be £15 a month after the initial 3 months. Get access to daily newsletters all from the comfort of your smartphone.
Subscribe To The Digital Subscription. The Times offers unlimited access to daily newsletters for smartphones, tablets, and internet browsers with the digital subscription. Be able to comment on articles, save and share articles and get exclusive rewards all for £1 for the first 3 months (or £1 for the first 6 months if you subscribe through Google) and then £26 a month thereafter.
Sign Up For The Student Subscription. Get all the amazing benefits of the digital subscription at a discounted price for students. Gain access to The Times+ rewards such as cinema ticket discounts, competitions and events all for £9.99 a year for 3 years.
Subscribe To The Puzzle Subscription. If puzzles are more your thing, subscribe to the puzzle subscription at The Times for £1 for the first 3 months and then £4.99 thereafter. Get access to amazing crossword puzzles, sudokus, word puzzles, quizzes and so much more.
How to Use Your The Times Discount Code
- Look through the list of voucher codes available and press ‘Get Code’.
- The code will copy and a new tab will redirect you to The Times.
- Sign up for your preferred subscription and continue to checkout.
- Follow the on-screen instructions and add your voucher code at the checkout.
- Complete your order and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
