Is G2A Legit And Trustworthy?

What is G2A?

G2A has come a long way since its foundation in 2010, it is now the world’s largest online marketplace for digital entertainment. G2A has also won numerous awards, such as ‘Best Marketplace of the 21st Century’ in the Spanish VII Edition of the 21st Century National Technology Awards 2024. If you’re looking for all things digital, whether it’s a video game, software, subscriptions or gift cards, you will likely find what you need at an amazing price at G2A. With a massive customer base of over 35M and over 1.2M secure transactions every month, it’s also a well-trusted marketplace that has been used by gamers around the world to save money on products. As a few examples of some of the incredible discounts you can find on G2A, you can pick up Elden Ring for (at the time of writing this article) £27.12, whereas currently on Steam, you’ll be looking at spending (at the time of writing this article) £49.99. That’s a discount of 45%!  

My Experience With G2A

I’m a console gamer at heart, I know to some people (PC gamers, I’m looking at you) that’s blasphemous, but with the rise in popularity of PC gaming, sometimes it’s hard to ignore the appeal of the massive library of games available at (more often than not) cheaper than console game prices. And I’m not even talking about the big companies like Steam or Epic. PC gaming offers so many incredible opportunities to purchase games elsewhere. By this point, I’m sure you’re familiar with websites like CDKeys and Kinguin, but have you used G2A? I’ll be honest, I wasn’t aware of this store before this write-up. Having used CDKeys and Kinguin before, I generally understand how key reselling sites work, but was still curious to find out if G2A was one of the safe ones. To subdue my curiosity, I purchased two games. As a big Remedy Entertainment fan, I’m very excited for FBC: Firebreak and wanted to replay some of the very best of what Remedy has to offer. I purchased Control Ultimate Edition through G2A as my first trial by fire, to see if it all went smoothly. I received my product key, entered it on Steam and thankfully, everything worked perfectly. Now, the other reason I purchased this game through G2A rather than directly from Stream was because of the huge price difference. If I were to purchase Control Ultimate Edition from Steam, I’d be looking at spending £34.99, whereas on G2A, I was able to pick it up for £7.07. That’s a whopping 80% discount! By this point, G2A had its hooks in me. I wanted more. Alan Wake is one of my favourite games of all time, but I didn’t own it on PC. I managed to pick it up on G2A for £2.95, and after looking for it on Steam (£11.39), I found that I saved a massive 75%. What’s not to love?  

Is G2A Trustworthy?

G2A has, in the past, officially partnered with multiple big-name organisations (such as Microsoft, MSi, PayPal, Google and Razer) and brands, all of whom have put their trust into G2A as a legitimate marketplace. G2A has worked tirelessly for over 10+ years to build a strong trust with its customers, which is why over 100 employees at G2A monitor the marketplace to ensure every transaction is safe and secure. They also obtain all of their product keys legally, with every key coming from either the publisher or developer, none from third-party companies. G2A also offers numerous ways to pay for your product, including PayPal, which adds even more protection from potential threats. From the number of times I’ve used G2A, I haven’t run into any issues.  

G2A Reviews

Luckily for us, you don’t just have to take my word for it. If we look at Trustpilot, G2A is rated as ‘Great’ with a score of 3.8 stars out of 5 based on over 300,000 reviews.  

How Does G2A Work?

G2A only gets its product keys from official sources such as developers and publishers. They then allow these keys to be bought in bulk by registered sellers on G2A. This means they only sell these keys to sellers who have passed G2A’s security checks. As the keys are bought in bulk, keys can then be sold to customers at a lower price. Everybody wins! Sellers make some money, and the savings get passed on to the consumers.  

Can I Get A Refund?

As G2A is a big marketplace, refunds are solely dependent on the seller, rather than G2A itself. Before you purchase from G2A, it would be worth checking to see if the seller offers refunds or not. To bypass these issues, you can purchase a product key via PayPal, and if any issues occur and the seller isn’t offering refunds or is not replying to messages, you may be able to issue a chargeback through PayPal and get your money back.  

What Is G2A Plus?

G2A Plus is a subscription service offered by G2A to receive a whole slew of benefits. Every month, you’ll get up to 10% off 10 items, a free game key, a discount code boost and priority customer support. You’ll also earn Plus Points on every purchase you make. The more Plus Points you earn, the more of a discount you’ll get, as you can use the Points as currency. G2A Plus members have already saved more than 2.1 million EUR! So if you’re looking to save even more money on games and software, it might be worth looking into G2A Plus.  

Is G2A Legit?

To answer the all-important question, ‘Is G2A legit?’, I’d say yes. Looking into all the efforts they have made to make purchases secure, and all of the official companies that have partnered with G2A, if they put their trust into G2A, then so can we. They acquire all of their product keys officially through developers and publishers, and sellers have to go through G2A’s own security checks. I know it’s always troubling when you may not be able to get a refund on your order, but if you choose the right key seller, you’ll no doubt be able to find one that offers full refunds. 

Hopefully, this has gotten rid of any worries you may have had about purchasing from G2A. If you’re interested in G2A alternatives, we’ve written extensive articles about Kinguin, CDKeys and other ways to save money when buying video games.