FAQs
Delivery & Returns FAQs
Does Novatech offer free delivery?
No, they don’t. Novatech does not currently offer a free delivery option or free delivery when you spend over a certain amount.
How much does delivery cost?
Next Working Day Delivery is available for £5.99 if you place your order before 17:00 Monday to Thursday, Pre 12 Next Working Day Delivery is available for £10.98 when placing your order before 17:00 and Weekend Delivery is available for £12.58.
What delivery options are available?
When placing an order at Novatech, you’ll have the choice of receiving your order by Next Working Day Delivery, Pre 12 Next Working Day Delivery and Weekend Delivery if you’d like to receive your order on a Saturday or Sunday.
Can I return my items?
Yes, when ordering from Novatech you have 14 days from when you receive your order to change your mind and request a refund. You then have 14 days from informing Novatech that you would like to cancel your order to return your items to them. Novatech is unable to accept returns of bespoke items such as customised laptops or PCs or any items that have a protective seal that has been broken.
Are returns free?
No, unless the items are being returned as they’re faulty or misdescribed then you are responsible for covering the costs of returning the items to Novatech.
Discount FAQs
Does Novatech offer an NHS discount?
Sadly no, Novatech does not offer an NHS discount at this moment in time.
Does Novatech offer a student discount?
No, they don’t. Whilst Novatech offers an education discount, they do not currently offer individual student discounts.
Our Novatech Money-Saving Tips
Be sure to check out the seasonal sales, sign up for the newsletter, and visit the offers tabs to help save on your next Novatech order
Newsletters: Be sure to sign up for the Novatech newsletter, which is the easiest way to stay up to date with the latest news from Novatech. By signing up for the newsletter, you’ll get the latest news on deals, sales, and promotions to save money on your subsequent purchases.
Offers Tabs: Novatech does have offer pages. However, they can be tricky to find. When browsing their homepage, click on one of the category tabs, for example, monitors or peripherals. There should be a small red bar at the bottom highlighting an offers page if any are live, so keep an eye out!
Seasonal Sales: Novatech has also been known to hold sales occasionally, especially during seasonal sales such as Black Friday and Cyber Monday. We’ve seen discounts up to 30% off in previous Novatech sales!
Product Support: Whilst not saving you money upfront, Novatech offers lifetime product support when you purchase from them. If there’s ever a problem with anything you order from them, they’ll do their best to get you up and running again, hopefully avoiding an expensive purchase.
How To Use Your Novatech Discount Code
Follow these instructions to apply your Novatech discount code and unlock a saving:
1. Take a look at our available Novatech discount codes and find the one that works best for your PC needs.
2. Once you’ve found your code, you'll be redirected to the Novatech website.
3. Find everything you like and add it to your basket.
4. When you’re happy with everything you’ve added, you can begin the checkout process.
5. Enter your details and your discount code into the promo code box.
6. Hit the ‘Apply’ button to watch your total bill shrink.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
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