FAQs
Delivery & Returns FAQs
Is there free delivery with Merlin Cycles?
Yes, there is. Merlin Cycles offers free UK delivery on all orders over £60.00. Please note that this does not include bikes; which incur a carrier charge of £19.99.
How do I send an item back to Merlin Cycles?
The easiest way to send an item back to Merlin Cycles is by completing their returns form and including that inside the parcel. You have 30 days from the date of delivery to send the item(s) back for a refund, provided the goods have not been used. Please note that return postage costs will not be covered.
Other FAQs
Do Merlin Cycles price match?
Although Merlin Cycles don’t officially price match, their prices are naturally competitive and are designed to offer good value for the customer.
Are Merlin Cycles legit?
Yes, they are! In fact, they have been classed as ‘Excellent’ (4.8 out of 5) by their customers on Trustpilot.
Do Merlin Cycles have a shop?
Yes, they do. You can find their store in Buckshaw Village, Chorley, PR7 7EL and here you’re able to demo bikes, browse a huge range of cycling goods and collect items reserved online.
Our Merlin Cycles Money-Saving Tips
Other ways to save at Merlin Cycles include newsletter deals, free delivery and checking out their well-stocked ‘Sale’ section.
If you’re a regular rider, be sure to sign up for the Merlin Cycles Loyalty Scheme. By doing so, you’ll earn 1 point for every pound you spend which can then be put towards future orders. Sign-up is quick and easy, and you’ll start collecting right away.
By signing up for the Merlin Cycles newsletter, you’ll receive all the latest bike news, hints, tips and exclusive deals straight to your inbox.
You’ll get free delivery on all UK orders over £60.00! This saving will be automatically added to your basket once you proceed through to checkout. Please note that this does not include bikes.
For the best savings, it’s certainly worth checking out the Merlin Cycles Sale section. Here, you can save money on wheels, bike frames, parts, accessories and clothing.
Merlin Cycles have a really handy 'Guides' section on their website, which is designed to help you identify the best product for you. From bike light guides to road bike frameset guides, they have everything covered when it comes to offering the best advice.
How To Use Your Merlin Cycles Discount Code
- Look through our list of Merlin Cycles discount codes and choose one that best suits your shopping needs.
- Click the 'Get code' or 'Get discount' button and then copy the code. The Merlin Cycles website will open automatically in a separate tab.
- Start shopping, and add any items you'd like to buy to your online shopping basket.
- Proceed to checkout and review your order. Double-check your items to ensure they are included in your code.
- Paste your Merlin Cycles promo code into the 'Apply A Coupon Code' box and click 'Add' to activate your discount.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
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