FAQs
Delivery & Returns FAQs
Can I get free delivery?
Yes, John Greed offers a few different free delivery options. Any Nomination, Thomas Sabo, ChloBo, PDPAOLA, Coeur De Lion orders over £50 will be eligible for free standard delivery (3-5 working days). All orders over £100 will be eligible for free express delivery (1-2 working days). And finally, orders over £200 are eligible for free next-day delivery (excluding weekends) if ordered by 2.30 pm.
Does John Greed accept returns?
You can return an item within 28 days of purchase. You must return your item in its original condition and packaging with any tags or labels attached. To return your product, you need your order number which can be found on your email confirmation or in your orders via the John Greed website when logging in. You can request a refund or an exchange.
Can I exchange my jewellery purchase?
Yes, John Greed has made exchanging jewellery as hassle-free as possible. When you return your order, add a note to the parcel with the product number of the jewellery item you wish to exchange it for. John Greed will refund you the difference if the new jewellery piece is less in value than the original and if the new jewellery piece is more, they will add store credit to your account.
Other FAQs
How do I contact John Greed?
You can contact John Greed using the live-chat function on their website, email them by filling out a form or call them at 0345 319 0008. Their phone lines are open from 8.30 am - 4.30 pm, Mon - Fri (excluding bank holidays).
Is John Greed legit?
Yes, John Greed holds 4.5/5 stars and is rated as ‘Excellent’ on Trustpilot based on 4000+ reviews with over 85% of those reviews being 5 stars.
Our John Greed Money-Saving Tips
Voucher codes aren’t the only way to save money at John Greed. You can also sign up for the newsletter, shop in the sale and take advantage of the student discount.
Customers who sign up for the newsletter will receive a 15% discount on PDPAOLA products. PDPAOLO sell everything from charms to earrings, so sign up and get your next piece of jewellery for an amazing price!
Students can enjoy 20% off their order at John Greed. Simply log in with ‘GoCertify’, ‘Youth Discount’ or ‘Student Beans’ and enjoy your savings today! This discount is also available for apprentices and 16-26 year olds via ‘Youth Discount’.
John Greed will often hold incredible sales, we’ve seen previous discounts go as high as 50% off jewellery pieces. It’s always worth checking to see if they have a sale as you could get your next charm, necklace or bracelet at a great price. You can find their ‘Sale’ tab at the top of the screen next to ‘Offers’.
John Greed offers key workers a 20% discount on all orders. This includes Blue Light cardholders, armed forces, veterans and healthcare workers.
How to Use Your John Greed Discount Code
- Select one of our discount codes on offer and press “Get code”.
- A new tab will open redirecting you to John Greed.
- Add your jewellery piece to your basket and then click the basket icon.
- Once in the basket, you’ll see an ‘Apply Discount Code’ text box above the ‘Proceed to Checkout’ button.
- Paste your voucher code in the box, click ‘Apply Discount’ and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
