FAQs
Delivery & Return FAQs
Do Jack Wolfskin offer free delivery?
Yes, Jack Wolfskin offers free delivery on all orders over £75.00. For orders under this amount, shipping will cost £3.95.
Do Jack Wolfskin offer Click & Collect?
Yes; you can opt to have your parcel sent to your nearest Jack Wolfskin store, free of charge. It should take about 3 days for your parcel to be ready for collection, and it will be stored there for 10 days until they send it back to the warehouse.
How do I track my Jack Wolfskin order?
Once your parcel has been shipped, you’ll be sent an email confirmation. This should include a link to track your package.
How do I return my Jack Wolfskin order?
If you’re not happy with your Jack Wolfskin order, you’ll have 14 days from the date of delivery to send it back. You’ll need to ensure that the product you’re returning is unused and with all its original tags and packaging in place.
Other FAQs
What are Jack Wolfskin sizes like?
For information on the sizes of Jack Wolfskin products, you should check the Size Advice section of their website. On here, you’ll find information on how different items fit, and how to measure yourself correctly.
How do I contact Jack Wolfskin?
The best way to get in touch with Jack Wolfskin is by calling their team on 00800 96537546. Alternatively, you can send them a message via their online live chat system.
Our Jack Wolfskin Money-Saving Tips
To save on your next Jack Wolfskin order, be sure to sign up for the newsletter, make the most of student discounts and benefit from the loyalty programme.
If you’re looking to save some money on your winter gear, then Jack Wolfskin’s loyalty programme has got you covered. When you sign up, you can enjoy benefits like free shipping on all orders and the opportunity to earn bonus points, as well as a £10.00 voucher.
When you sign up to their newsletter with your email address, you will also receive a £10.00 voucher, as well as news about product releases and exclusive discounts.
Students who are signed up to UNiDAYS are entitled to 10% off all Jack Wolfskin online orders, to ensure you stay well dressed in all weather conditions.
How to use your Jack Wolfskin discount code
- Look through our list of Jack Wolfskin discount codes and choose one that best suits your shopping needs.
- Click the 'Get code' or 'Get discount' button. The Jack Wolfskin website will open automatically in a separate tab.
- Browse the Jack Wolfskin website and find the products that you’d like to buy. Add them to your basket and proceed to checkout.
- You’ll then need to paste your Jack Wolfskin promo code into the ‘Do you have a coupon code?’ section and click ‘Redeem’. Ensure that it has been successfully applied.
- Confirm payment and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
