FAQs
Delivery & Return FAQs
Can I get free delivery at Fat Face?
Yes! Fat Face offer free delivery on orders over £70 which takes 3-5 days.
How much does delivery cost?
Standard delivery is available for £3.95 and express delivery is available for only £5.95.
Can I track my delivery?
Yes, tracking is offered on all deliveries using the Evri tracker.
Can I return my order?
Fat Face accept returns for up to 30 days on full-price items and for up to 15 days on sale items. Returned items must be unused and in their original condition.
Discount FAQs
Do Fat Face offer a student discount?
Yes, they do. Fat Face offer students and graduates the chance to enjoy 10% off their orders. To start saving you just need to verify your status with Student Beans.
Is there a Fat Face key worker discount?
Yes, there is. Fat Face offer a key worker and military discount of 20% off when placing orders online.
Our Fat Face Money-Saving Tips
Sign up for the Fat Face newsletter to get 10% off your first order and access exclusive deals and discounts sent to your inbox.
If you spend over £70 at Fat Face, you can get free standard delivery on your order, saving you those pesky shipping fees.
If you're shopping at Fat Face, visit the sale page to get up to 60% off on some fantastic fashion items.
Key workers can save 20% on their orders at Fat Face; to get your discount, you must verify your work status via Blue Light Card.
Students and graduates can save 10% on their orders at Fat Face. To claim your discount you will need to verify your status via Student Beans.
How To Use Your Fat Face Discount Code
Follow these instructions to apply your Fat Face discount code and unlock a saving:
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
