FAQs
Delivery & Return FAQs
Does EE Broadband offer free delivery?
Yes, Standard UK delivery of all EE Broadband products is free of charge. Express and specific-day delivery options are available for an additional cost, too.
Can I track my EE Broadband delivery?
EE Broadband has a tracking portal where you can keep an eye on your order status. Just enter your reference number and email or phone number and you'll see a summary of your order and details on how to track it.
What is the EE Broadband return policy?
If you want to send an item back to EE Broadband, you'll need to get in touch with their customer service team within 14 days of your purchase and let them know. They will then arrange to send you pre-paid packaging in which you can send the item back.
Other FAQs
Can I check the EE Broadband coverage in my area?
You can use the EE Broadband tracker on their website to see how strong their broadband coverage is where you live. Just enter your postcode and you'll see the strength of their 4G, 5G and fixed line connections so you can make sure you'll get a good connection before you sign up for a new plan.
Is there an EE store near me?
EE have plenty of stores situated throughout the UK. To find the nearest one to you, simply head to their online store locator and type in your postcode.
Our EE Broadband Money-Saving Tips
Seasonal deals, bundle deals and student discounts are other ways to save at EE Broadband.
Seasonal Deals: Watch out for EE Broadband deals, where you can save on the price of your broadband plan. You'll find the biggest price drops around key holidays such as Christmas, Black Friday and New Year.
EE Bundles: If you're in the market for a new mobile plan, watch out for EE bundles. These plans include both mobile and broadband and can offer significant savings on the cost of buying two separate plans, making them a great choice.
Trade-In Your Old Devices: Make some extra money from your old devices with the EE Trade-In service. You can hand in old smartphones, tablets and wearable tech and get money back as cash, store credit or a discount on your bill.
Student Discounts: Students can save thanks to EE’s range of student discounts. Simply verify your student status online and you can get your next broadband plan for less.
How to use your EE Broadband discount code
1. Look through our list of EE Broadband discount codes and choose one that best suits your shopping needs.
2. Click the 'Get code' or 'Get discount' button. The EE Broadband website will open automatically in a separate tab.
3. Browse the EE Broadband website and select the plan that you’d like to buy. Proceed to checkout once finished.
4. You’ll then need to paste your EE Broadband promo code into the highlighted section and ensure that it has been successfully applied.
5. Confirm payment and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
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