FAQs
Delivery & Returns FAQs
What are the delivery options?
Bradshaws Direct has multiple delivery options available. Orders that weigh under 1kg can be delivered via Evri, which costs £2.99 and takes 5 - 7 working days to be delivered. Other options range in price from £3.99 - £17.
Are returns free?
Bradshaws Direct will cover the returns charge if your product/s arrives faulty or damaged but this must be agreed with the customer service team. You have 30 days from the purchase date to return your order in its original packaging and unused.
Can I get a refund?
Yes, if your order is faulty or damaged and you return your order within 14 days of purchase, you will receive a refund or you can choose to replace your item.
Other FAQs
Is Bradshaws Direct legit?
On Trustpilot, Bradshaws Direct has a rating of ‘Excellent’ with 4.4 stars out of 5 based on 20+ reviews.
How do I contact Bradshaws Direct?
You can call the customer service team at Bradshaws Direct at 01904 698800, available from Mon - Fri, 8.30 am - 4.30 pm and Sat 9 am - 1 pm. Alternatively, you can email customer.services@bradshawsdirect.co.uk or message them via WhatsApp on 01904 696908.
Our Bradshaws Direct Money-Saving Tips
Other ways to save at Bradshaws Direct include using the free next-day delivery offer, signing up to the mailing list, creating an account and using the price match guarantee.
Free Next Day Delivery. To save a little extra on orders, take advantage of the free next-day delivery deal at Bradshaws Direct. All orders over £50 will be eligible for free next-day delivery and must be placed before 2 pm the day before.
Price Match Guarantee. Good news! If you find a product cheaper elsewhere, Bradshaws Direct will match that price. So you can continue to shop at Bradshaws Direct knowing you’re getting the best price available.
Sign Up For The Mailing List. When signing up for the mailing list at Bradshaws Direct, you’ll be sent exclusive offers and discounts directly to you.
Create An Account. To easily track your orders, save multiple addresses, check out faster and save products to your wishlist, create an account at Bradshaws Direct. Adding items to your wishlist makes it easier to track if what you are looking for is on sale, so you don’t need to go searching every time.
How To Use Your Bradshaws Direct Discount Code
- Look at our voucher codes available and press ‘Get Code’.
- The code will copy and a new tab will redirect you to Bradshaws Direct.
- Start shopping for garden and pond equipment and add your item/s to the cart.
- In your cart, you’ll see the ‘Coupon Code’ option.
- Click ‘Add Coupon’, paste your voucher code and click ‘Apply’.
- Complete your order and start saving today.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
