FAQs
Delivery & Return FAQs
Can I get free delivery?
Yes. Orders over £50 are eligible for free standard delivery at Bobbi Brown orders under this amount cost £3.95.
How much is delivery?
Standard delivery is £3.95 and takes 3-5 days. Named day delivery is £4.95 and arrives on your selected day provided it isn't the next day. Next day delivery is £6.95 and arrives the following day.
Can I return my items?
Yes, you can make a return within 30 days from the date of purchase with a verified receipt. You may be required to pay an additional fee if you decide to utilise a different return method than the one that is offered for free; this fee will not be covered by a refund. In the event that the products display symptoms of excessive use, Bobbi Brown will not issue a complete refund.
Are returns free?
Yes, Bobbi Brown offers free returns. You will need to include a return note which can be found on the website, ensure to fill out the return note and take it to your nearest post office.
Discount FAQs
Does Bobbi Brown do student discounts?
Yes. Bobbi Brown offers a discount for students in college, sixth form, or university. Students can get 15% off their online and in-store orders. Simply confirm your student identity with UNiDAYS to have immediate access to this discount.
Does Bobbi Brown do an NHS discount?
No, Bobbi Brown does not currently offer NHS discounts.
Returns FAQs
Can I return my Bobbi Brown order?
Yes, you can make a return within 30 days from the date of purchase with a verified receipt. You may be required to pay an additional fee if you decide to utilise a different return method than the one that is offered for free; this fee will not be covered by a refund. In the event that the products display symptoms of excessive use, Bobbi Brown will not issue a complete refund.
Do I pay to return my Bobbi Brown online order?
No, Bobbi Brown offers free returns. You will need to include a return note which can be found on the website, ensure to fill out the return note and take it to your nearest post office.
Our Bobbi Brown Money-Saving Tips
Newsletters: Sign up for the Bobbi Brown newsletter and receive 15% off your next order. Plus, get the latest deals and discounts sent straight to your inbox.
BBAccess: With a free BBAcess account, you can access free delivery on every order, earn rewards by shopping at Bobbi Brown, and get free gifts on your birthday!
Student Discount: Are you a student? Then, you can get 15% off your orders at Bobbi Brown. To claim your discount, you need to verify your student status with UNiDAYS.
Free Gifts & Delivery: Bobbi Brown often offers free gifts on orders over a certain amount, plus you also get free delivery on orders over £50 so you can save on pesky shipping fees and even get extras added to your order.
How to Use Your Bobbi Brown Discount Code
- Take a look at our available Bobbi Brown Cosmetics discount codes and find the one that works best for your skincare needs.
- Once you’ve found your code, head over to the Bobbi Brown Cosmetics website and start shopping!
- Find everything you like and add it to your basket.
- When you’re happy with everything you’ve added, you can begin the checkout process.
- Enter your details and your discount code into the promo code box.
- Hit the ‘Apply’ button to watch your total bill shrink.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
